I have visited this location several times and the manager is always helpful, but the service today was terrible. The male staff member working was very unprofessional and unhelpful.
I went to drop off a DHL parcel and provided the barcode to be scanned, which should automatically print the label. Despite me showing him the 'DHL Shipment Drop Off E-Receipt' email, he insisted that I had to provide the label myself. I spent 30minutes there and he still couldn’t figure it out. It’s ridiculous that a staff member doesn’t know how to process a standard barcode scan. I’m very disappointed with the lack of training !!!
KM
karen mann
Mar 20, 2026
5.0
So helpful and so efficient. Thank you so much for this great service
DZ
D Z
Mar 12, 2026
5.0
Had a great experience with applying for my British passport.Thank you🙏
Frequently Asked Questions About Mill Hill Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Mill Hill Post Office throughout the week?
Mill Hill Post Office is open Monday, Wednesday, Thursday, and Friday from 8:30 AM to 5:00 PM; Tuesday from 9:00 AM to 5:00 PM; Saturday from 9:00 AM to 4:00 PM; and is closed on Sundays.
Can I pick up items at Mill Hill Post Office?
Yes, Mill Hill Post Office offers in-store pickup services.
What payment options are accepted at Mill Hill Post Office?
Payment options accepted include American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
How much cash am I allowed to withdraw at the Post Office counter?
The withdrawal amount depends on the limits set on your specific bank account. Please contact your bank directly to confirm your withdrawal limit.
Does Mill Hill Post Office charge for cash withdrawals?
No, Mill Hill Post Office does not charge for cash withdrawals at the counter; however, some banks may charge their own fees. Please check with your bank for details.
How do I deposit a cheque at Mill Hill Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope for your bank. Hand the sealed envelope to the Post Office to receive a receipt.
What is the Change Giving service at Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks.
Are there any currency exchange services near Mill Hill Post Office?
Yes, Post Office Travel Money nearby offers currency exchange services, which can be useful if you need foreign currency before or after visiting Mill Hill Post Office.
What nearby banking options are available around Mill Hill Post Office?
Halifax is a nearby bank that customers might visit for additional banking services alongside Mill Hill Post Office.
Can I find places to eat or relax near Mill Hill Post Office?
Yes, nearby options include Cafe Broadway for coffee and food, and Koi Restaurant for Japanese cuisine, providing convenient dining choices before or after your visit to the Post Office.
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